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Besties Pet Store, Transparent Store Policy.

RETURNS AND EXCHANGES:
-Besties Pet Store wants you and your Bestie to be completely satisfied for any reason, you may return the item(s) within 30 days of purchase for a full refund or exchange.
-All returned items must be in their original condition, unused, and with tags attached. Items that have been used or damaged may not be eligible for return or exchange.
-Returns and exchanges must be accompanied by the original receipt or proof of purchase.


SHIPPING AND DELIVERY:
-We strive to process and ship orders as quickly as possible. Orders are typically posted within 2 business days from the date of purchase.
-We offer free international postage on all orders, please allow up to 10 business days to receive order.


PRIVACY POLICY:
-We are committed to protecting your privacy and the privacy of your pets. We will only use your personal information to process your orders and provide you with  the best possible shopping experience.
-We do not share your personal information with third parties for marketing purposes without your consent.


PRODUCT SAFETY:
-The safety and well-being of your pets are our top priorities. We ensure that all products sold on our website meet high-quality standards and are safe for use with pets.
-However, its essential to supervise your pets while using any products purchased from our store to prevent accidents or injuries.


CONTACT US:
-If you have any questions or concerns about our store policies, products or your order, please dont hesitate to contact us in the chat box below.
-Our customer service team is available to assist you Monday-Friday 9-5:30.


CHANGES TO POLICIES:
-We reserve the right to update or modify our store policies at any time. Any changes to our policies will be posted on our website and will be effective immediately upon posting.





 
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